FlowMatic Pro delivers ticketing, counter routing, and analytics across isolated tenant spaces. Launch new branches instantly, maintain strict data partitions, and plug predictive AI into your service flows with confidence.
Spin up tenant spaces with their own kiosk, terminal, and analytics stack. FlowMatic isolates data per tenant while letting headquarters monitor every branch in real time.
Touch-friendly ticketing with tenant-branded themes, service routing, and voice prompts.
Give tenant-specific agents a single queue view with cherry pick, transfer, recycle, and park tools—partitioned by branch.
Poster-ready dashboards for customers and supervisors, scoped to tenant and branch context.
FlowMatic Pro ships with enterprise-ready features so you can onboard new tenants, activate locations, and feed predictive models without re-architecting.
Tenant-aware data models and JWT scopes ensure clean separation by organization, with branch-level overrides where you need them.
Define hierarchical branches, counters, and services. Monitor cross-branch performance without sacrificing local autonomy.
Socket.IO keeps kiosks, terminals, and wallboards synchronized at sub-second latency—even across regions.
Drop in Mistral or your preferred LLM to predict wait times, staffing needs, and service demand using FlowMatic’s event feed.
Schedule daily queue resets per tenant/branch with full audit logging, or trigger on-demand from the admin console.
REST endpoints make it simple to integrate kiosks, CRMs, or analytics pipelines while respecting tenant boundaries.
“FlowMatic modernized our service experience. Wait times are transparent, agents are always working the right tickets, and leadership gets actionable insights without hunting through spreadsheets.”
Priya Raman • Director of Operations, CityServe Financial